Choose. Request. Approve.

Submitting this form creates a retail request for review only. It does not reserve stock, confirm a price, start production, establish credit, accept a delivery date or create a binding order. An order begins only after BRAVON issues or accepts an official commercial document through an authorised channel.

1. 01

   Submission status

   A completed form records the products and information that the requester wants BRAVON to review. The automatic submission message confirms receipt of data only. It does not mean that BRAVON has accepted the request, verified the buyer, approved the quantity or agreed to supply any selected product.

2. 02

   Acknowledgement is not acceptance

   An email, screen message, reference number or staff acknowledgement may confirm that the request entered BRAVON's review queue. Such acknowledgement is administrative and must not be treated as order confirmation. Acceptance must clearly identify the approved products, quantity, commercial terms and authorised next step.

3. 03

   Information verification

   BRAVON may verify the requester’s name, contact details, business identity, GSTIN, delivery location, intended use, quantity and product requirements before responding. Missing, inconsistent, unverifiable or suspicious information may delay review, require clarification or result in the request being closed without acceptance.

4. 04

   No automatic stock reservation

   Products shown in the catalogue remain subject to stock, fabric, trim, colour, size and production availability. Selecting a product does not hold finished goods or production capacity. Availability can change while the request is being reviewed, quoted, corrected, approved or awaiting payment.

5. 05

   Commercial document required

   A binding commercial step requires an authorised Shopify checkout, draft order, written quotation, proforma invoice, tax invoice or another BRAVON document that clearly states the accepted scope. The requester must review that document and report any error before making payment or approving production.

6. 06

   Informal communication

   Calls, chats, social messages, catalogue screenshots, estimates and verbal discussions help clarify a request but do not override the final written document. If information conflicts, the latest authorised written acceptance and applicable published policy control, subject always to rights that cannot lawfully be excluded.

7. 07

   Corrections and withdrawal

   Before acceptance, BRAVON may ask the requester to correct product numbers, quantity, size, colour, contact or business information. The requester may ask to withdraw an unaccepted request. Withdrawal after acceptance, payment, fabric commitment or production activity is governed by the approved terms and applicable policy.

8. 08

   Tracking begins after acceptance

   The production and delivery roadmap does not become active merely because the form was submitted. Tracking starts only when BRAVON accepts the request and creates the relevant internal record. Status updates must represent actual recorded progress and must never be read as a guarantee of an unapproved deadline.

The Retail Order form accepts a total requested quantity from 1 to 500 pieces. The number is a review input, not an automatic commitment. Product-wise, colour-wise, size-wise, pack-wise and delivery-wise limits can still apply after BRAVON examines availability, feasibility and the requester’s complete requirements.

1. 01

   Permitted request range

   The quantity entered in the Retail Order form must be a whole number between 1 and 500 pieces. Blank, zero, negative, decimal or above-limit quantities are not valid for this route. A technically accepted form entry remains subject to commercial and operational review.

2. 02

   One total for selected products

   The catalogue allows the requester to select multiple products while the form records one total requested quantity. Product selection alone does not show how that total should be distributed. BRAVON may require a product-wise, size-wise and colour-wise breakdown before giving a final quotation or acceptance.

3. 03

   Breakdown must reconcile

   When BRAVON requests a distribution, the sum of all product, size and colour quantities must match the total quantity in the form. If the numbers do not reconcile, the request remains incomplete. BRAVON may use the latest written and verified matrix rather than an earlier estimate.

4. 04

   Product minimums may apply

   The route limit does not remove product-specific minimums, size ratios, colour minimums, pack increments or fabric-lot requirements. A request within 1–500 pieces may still need adjustment when a selected design cannot be supplied efficiently or consistently in the requested distribution.

5. 05

   Availability may reduce quantity

   BRAVON may offer a lower quantity, alternate colour, revised size mix, replacement material or different delivery plan when stock or production capacity is limited. No change becomes binding until the requester reviews and accepts the revised written scope through an authorised channel.

6. 06

   Requests above 500 pieces

   A requirement above 500 pieces must be discussed through the appropriate Wholesale or Bulk route, depending on resale, organisation, event, uniform or gifting purpose. Splitting one requirement into several Retail forms does not avoid route qualification, production review or commercial controls.

7. 07

   Quantity revisions

   The requester may propose a quantity change before acceptance, but BRAVON must reassess availability, price, tax, transport, packaging and timeline. After acceptance, deposit, fabric purchase or production start, any increase or reduction requires written approval and may change cost, lead time or cancellation treatment.

8. 08

   Final accepted quantity

   The quantity shown in an accepted quotation, checkout, invoice or production specification is the controlling quantity. The original form remains a request record only. Dispatch quantity, permitted production tolerance and any shortage or excess handling must follow the final approved document and applicable law.

The catalogue intentionally shows the customer-facing product image, product name and Product No. Internal SKU and Style identifiers remain hidden. BRAVON separately confirms the exact product, variant, size, colour, fabric, lining, trim, availability and any approved substitution before an order is accepted.

1. 01

   Customer-facing identification

   The Product No. is the main customer-facing reference for the selected design. The requester should quote it in size, colour and requirement notes. A product title or image alone may be insufficient where similar designs exist, so BRAVON may ask for confirmation before preparing a commercial response.

2. 02

   Internal identifiers stay private

   SKU, Style number, internal variant IDs, sourcing references and production codes are operational information and are not displayed in the catalogue. Their absence does not reduce the requester’s ability to identify the product. BRAVON uses those references internally to validate the selected Product No. and approved configuration.

3. 03

   Images are product references

   Catalogue images help identify design, silhouette and visible features, but screen settings, lighting, photography and device colour can affect appearance. Images do not guarantee an exact colour match, texture scale or fit. Physical material, approved swatches and written specifications take priority where provided.

4. 04

   Size and fit review

   The requester must provide accurate size requirements and review the applicable size guide. Body measurements, garment measurements, layering preference and intended fit are different concepts. BRAVON may request clarification, and custom measurements may require a separate technical review, sample or written tolerance agreement.

5. 05

   Colour confirmation

   Colour names such as black, charcoal, camel or navy can cover more than one shade. BRAVON may confirm a colour code, swatch, fabric batch or approved image before acceptance. Dye-lot variation can occur between batches and must be assessed under the final material and tolerance terms.

6. 06

   Fabric, lining and trims

   Fabric composition, weight, surface, lining, buttons, zips, labels and other trims depend on the selected product and approved production plan. If an item is unavailable, BRAVON may propose an alternative of suitable quality. No substitution is approved merely because it was discussed informally.

7. 07

   Variant availability

   A design may be available only in certain sizes, colours or quantities, or may require fresh production. Catalogue visibility does not prove immediate dispatch availability. BRAVON will determine whether the request can be fulfilled from stock, preorder, custom production or an approved alternative.

8. 08

   Final specification controls

   Before payment or production, the requester must review the final product references, quantity, size, colour and material specification. Any mismatch should be reported immediately. Once an approved custom or preorder specification enters production, later changes may be unavailable, chargeable or subject to a revised timeline.

This request page does not display a final price and does not collect payment. Price, GST, shipping, packaging, deposit, balance, payment timing and validity are confirmed only through an authorised BRAVON checkout, quotation, draft order, proforma invoice, tax invoice or other accepted commercial document.

1. 01

   No price is confirmed here

   Selecting products or entering quantity does not lock a retail or trade price. Pricing can depend on product, size mix, colour, material, customisation, packaging, delivery location, taxes and current availability. BRAVON must review the request before presenting any price intended for acceptance.

2. 02

   Quotation scope

   A quotation should be read together with its product references, quantity, taxes, shipping, exclusions, payment milestones and validity period. A price for one configuration cannot automatically be applied to another size mix, material, colour, customisation or delivery arrangement.

3. 03

   GST and invoice details

   The requester must provide accurate billing details and GSTIN when applicable. BRAVON may verify the information before issuing a B2B document. Tax treatment, invoice type and place-of-supply details follow the accepted transaction information and applicable GST requirements, not an assumption made in the request form.

4. 04

   Authorised payment channel

   Payment must be made only through the checkout, bank account, gateway or other method identified in an authorised BRAVON document. The requester should verify the recipient before paying. BRAVON will never ask for a password, OTP, CVV or remote access through this request form.

5. 05

   Deposit and balance

   Stock, preorder or custom work may require full payment, a deposit or milestone payments. The approved document will state what is due and when. Production, material purchase or dispatch may remain on hold until cleared funds and any required written approval are recorded.

6. 06

   Price validity and revision

   A quote may expire or require revision when acceptance is delayed, quantity changes, material costs move, taxes change, transport changes or specifications are amended. BRAVON should communicate a revised price before proceeding. The requester is not required to accept a revised proposal merely because a form was submitted.

7. 07

   Payment proof and reconciliation

   A screenshot or payment message does not by itself prove cleared funds. BRAVON may reconcile the amount, transaction reference, payer and invoice before updating the order. Duplicate, short, excess or unidentified payments will be handled according to the verified transaction record and applicable policy.

8. 08

   Refunds and charge disputes

   Any refund, adjustment or payment dispute is assessed against the accepted order, production status, published policy, transaction method and mandatory law. The requester should promptly report unauthorised or incorrect payment activity to BRAVON and the relevant bank or payment provider.

Customisation and preorder work require a clearer specification than a standard stock request. Production starts only after BRAVON confirms feasibility, measurements, product details, material, price, timeline, approval record and required payment. Changes, cancellation and return eligibility may become restricted after commitment or production begins.

1. 01

   Custom and preorder definition

   A preorder covers goods produced or sourced after acceptance rather than immediately dispatched from finished stock. Custom work includes buyer-specific measurements, colours, fabrics, labels, embroidery, branding, packaging or design changes. BRAVON will identify the applicable category in the approved commercial or production document.

2. 02

   Feasibility review

   Submission of an idea, image or measurement does not guarantee that it can be produced safely, lawfully or consistently. BRAVON may reject, simplify or revise a request because of construction, material, capacity, quality, intellectual-property, compliance, minimum-quantity or timeline concerns.

3. 03

   Measurements and responsibility

   The requester is responsible for providing complete and accurate measurements in the method requested by BRAVON. BRAVON may ask for confirmation, but cannot infer missing measurements. Fit expectations, layering allowance and garment ease should be written clearly before the specification is approved.

4. 04

   Sample and approval

   BRAVON may require a swatch, digital approval, fit sample, prototype or pre-production sample. Sampling can be chargeable and separately scheduled. Approval means the requester accepts the reviewed characteristics and tolerances; it does not guarantee that every handmade or batch-produced piece will be microscopically identical.

5. 05

   Material commitment

   Fabric purchase, dyeing, cutting, embroidery, label production and other buyer-specific commitments can create costs that cannot be reversed. Once such work is authorised or funded, cancellation and reduction may be limited. BRAVON should identify material or production commitments in the applicable approved terms.

6. 06

   Change control

   Any requested change after approval must be reviewed for feasibility, cost, waste, quality and delay. BRAVON may accept, reject or quote the change separately. Production should continue under the last approved specification unless an authorised written revision clearly replaces it.

7. 07

   Production tolerances

   Garment production can involve reasonable measurement, shade, texture, stitch and placement tolerances. The applicable tolerance depends on product construction and approved specification. A tolerance is not permission for defective work, and any reported issue will be reviewed against the accepted standard and applicable rights.

8. 08

   Timeline and cancellation

   A production estimate depends on approvals, material availability, capacity, payment and logistics. Delays or changes should be communicated when known. Cancellation, return or refund treatment depends on the stage reached, recoverable work, published policy, accepted terms and rights that applicable law does not allow either party to waive.

Shipping, cancellation, return, refund, privacy, grievance handling and statutory rights follow the applicable published BRAVON policy, the accepted order documents and mandatory law. Nothing in these guidelines is intended to remove a consumer protection or remedy that cannot lawfully be excluded or restricted.

1. 01

   Policies form part of review

   The requester should review the policies linked on the website before accepting an order. The policy version applicable to a transaction, together with the authorised order document, explains operational procedures. If a policy conflicts with mandatory law, the mandatory legal requirement prevails.

2. 02

   Mandatory rights remain protected

   These guidelines allocate process and responsibility but do not exclude statutory rights, remedies or forums that applicable law protects. A clause should not be interpreted as permitting unfair trade practices, misleading information, unsafe goods or a waiver that the law does not recognise.

3. 03

   Accurate product information

   BRAVON should provide material information reasonably required to understand the accepted product, quantity, price and transaction. The requester should also provide accurate identity, billing, delivery and requirement information. Errors or misleading statements should be corrected promptly before they cause avoidable loss or delay.

4. 04

   Privacy and data minimisation

   The form should contain only information relevant to the request. Passwords, OTPs, CVV, full payment credentials and unnecessary sensitive data must not be submitted. Personal and business information is handled for review, communication, order administration, compliance and other purposes described in the applicable privacy policy.

5. 05

   Communication records

   BRAVON and the requester should retain important written records such as the accepted quotation, invoice, approvals, payment references and material changes. Records help resolve disagreements about scope or status. A status tracker supports communication but does not replace the controlling commercial and production documents.

6. 06

   Shipping and delivery

   Dispatch and delivery depend on the accepted address, carrier, serviceability, payment clearance, packaging and order readiness. Estimated dates are not guaranteed unless expressly agreed in writing. Damage, shortage, failed delivery or tracking concerns should be reported promptly with the information requested under the applicable policy.

7. 07

   Return, replacement and refund review

   A return, replacement, repair, cancellation or refund request is assessed using product condition, order type, production stage, evidence, notification timing, published policy and mandatory rights. Custom or buyer-specific work may require different treatment, but no policy can remove a remedy that must legally remain available.

8. 08

   Questions and grievance handling

   The requester should contact BRAVON through an official channel when a rule, status or transaction is unclear. BRAVON may request documents needed to investigate and should communicate the outcome through a traceable channel. Access to a lawful consumer grievance or dispute forum remains unaffected.